Privacy Policy

1. Introduction

Argus Labour & Traffic (“Argus”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our clients, job applicants, website visitors, and workforce. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website, submit an enquiry, apply for employment, or engage our services.

We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and all other relevant privacy regulations.

By using this website or providing us with your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information necessary to deliver our services, operate our business, process applications, and improve user experience.

2.1 Personal Information You Provide

This may include:

Full name
Email address
Phone number
Company details (if enquiring as a client)
Service requirements or project information
CV, qualifications, licences, work history, and right-to-work documents
Any additional information provided through contact forms, emails, or phone enquiries

2.2 Automatically Collected Information

When you browse our site, we may automatically collect:

IP address
Device and browser type
Geographic location (approximate)
Pages viewed, time spent, and click behaviour
Referring website
Cookies and tracking pixel data

2.3 Sensitive Information

Where required for employment or compliance (e.g., labour hire, traffic management), we may collect:

Work licences and certifications
Medical fitness-for-work documents
Emergency contact details

We only collect sensitive information with your consent and in line with legal requirements.

3. How We Use Your Information

We use personal information for purposes including, but not limited to:

3.1 Service Delivery

Responding to enquiries
Preparing quotes and proposals
Coordinating services such as labour hire or traffic management
Managing client accounts and communications

3.2 Recruitment & Workforce Management

Assessing job applications
Conducting background checks (where required)
Verifying qualifications and right-to-work documents
Onboarding, scheduling, payroll administration, safety compliance

3.3 Website & Business Improvement

Enhancing website functionality and performance
Monitoring usage trends and visitor behaviour
Improving our services, processes, and customer experience

3.4 Legal & Operational Requirements

Complying with legislation, industry standards, and safety obligations
Managing internal reporting, audits, and incident investigations

We do not use your information for reasons unrelated to our services without your consent.

4. How We Share Your Information

We do not sell personal information.
We may share information only when necessary, such as:

Service providers: website hosting, IT systems, analytics, CRM, payroll processors
Recruitment and compliance partners
Clients where workforce deployment requires sharing worker details (e.g., inductions, access cards, compliance documents)
Government or regulatory bodies where legally required
Emergency services if safety or security requires it

All third parties handling your information must adhere to strict confidentiality and security requirements.

5. Cookies and Tracking

We use cookies, analytics tools (e.g., Google Analytics), and tracking technologies to:

Understand how visitors use our site
Improve user experience
Measure marketing performance
Help ensure the website functions correctly

You can disable cookies in your browser settings, though some features may not operate as intended.

6. Data Security

We take reasonable steps to safeguard your information through:

Secure servers and encrypted systems
Access controls and authentication requirements
Regular monitoring and system updates
Training staff in confidentiality and privacy best practices

Despite these measures, no method of online transmission is completely secure. We cannot guarantee absolute protection, but we are committed to maintaining a high standard of security.

7. Data Retention

We retain personal information only as long as necessary for:

Delivering services
Legal, accounting, and regulatory requirements
Employment or compliance obligations

Once information is no longer required, we securely delete or anonymise it.

8. Your Rights
You may request to:

Access the personal information we hold about you
Update or correct your information
Request deletion where legally permissible
Opt out of marketing communications at any time

Contact details are provided at the end of this policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or business operations. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions, concerns, or requests relating to your privacy or this Privacy Policy, please contact:
Argus Labour & Traffic
Phone: 1800 864 876

Privacy Policy

1. Introduction

2. Information We Collect

We collect information necessary to deliver our services, operate our business, process applications, and improve user experience. 2.1 Personal Information You Provide This may include:

Full name

Email address

Phone number

Company details (if enquiring as a client)

Service requirements or project information

CV, qualifications, licences, work history, and right-to-work documents

Any additional information provided through contact forms, emails, or phone enquiries

2.2 Automatically Collected Information When you browse our site, we may automatically collect:

IP address

Device and browser type

Geographic location (approximate)

Pages viewed, time spent, and click behaviour

Referring website

Cookies and tracking pixel data

2.3 Sensitive Information Where required for employment or compliance (e.g., labour hire, traffic management), we may collect:

Work licences and certifications

Medical fitness-for-work documents

Emergency contact details

We only collect sensitive information with your consent and in line with legal requirements.

3. How We Use Your Information

4. How We Share Your Information We do not sell personal information. We may share information only when necessary, such as:

Service providers: website hosting, IT systems, analytics, CRM, payroll processors

Recruitment and compliance partners

Clients where workforce deployment requires sharing worker details (e.g., inductions, access cards, compliance documents)

Government or regulatory bodies where legally required

Emergency services if safety or security requires it

All third parties handling your information must adhere to strict confidentiality and security requirements.

5. Cookies and Tracking We use cookies, analytics tools (e.g., Google Analytics), and tracking technologies to:

Understand how visitors use our site

Improve user experience

Measure marketing performance

Help ensure the website functions correctly

You can disable cookies in your browser settings, though some features may not operate as intended.

6. Data Security We take reasonable steps to safeguard your information through:

Secure servers and encrypted systems

Access controls and authentication requirements

Regular monitoring and system updates

Training staff in confidentiality and privacy best practices

Despite these measures, no method of online transmission is completely secure. We cannot guarantee absolute protection, but we are committed to maintaining a high standard of security.

7. Data Retention We retain personal information only as long as necessary for:

Delivering services

Legal, accounting, and regulatory requirements

Employment or compliance obligations

Once information is no longer required, we securely delete or anonymise it.

8. Your Rights You may request to:

Access the personal information we hold about you

Update or correct your information

Request deletion where legally permissible

Opt out of marketing communications at any time